About Gentle Rain

Frequently Asked Questions

How long have you been in business?

Gentle Rain has proudly served southeastern Virginia since 1966.

Do you have a full time office staff to answer my questions?

Yes. Customer service is paramount at Gentle Rain. That"s why we staff two office managers to serve as the liaison between our customers and our installation and service teams.

What are your office hours?

Our office is open 8:00 a.m. - 5:00 p.m., Monday through Friday.

Are you licensed?

Gentle Rain is a Class A contractor. (License #: 2701-033975A)

Do you carry insurance and is that important?

Yes. Gentle Rain has a comprehensive insurance program including the following protections:

Unfortunately, there are some contractors that do not carry insurance. Should a problem arise or if any employee is hurt, the risk is transferred to the homeowner. Regardless of which contractor you select, we highly recommend that you validate their insurance certificates.

Can you provide references?

Yes. References are available upon request. We also encourage you to visit some of our completed projects in person.

What types of payment do you accept?

We accept cash, check, Visa and Mastercard.

Do you require a deposit to begin my project?

No deposit is required for irrigation contracts. For all other projects, a 1/3 deposit is required upon acceptance of the contract.