Gentle Rain maintains a fully staffed and equipped service department offering maintenance and repairs to your irrigation system. Our service technicians are friendly and well-qualified. Our service trucks are properly stocked with all of the necessary tools and equipment to service your system. Our office staff's expertise allows us to efficiently receive, categorize, schedule and dispatch service calls. This is something many companies can't offer and you will see a dramatic difference in the quality of service.

Maintenance contracts are available for commercial clients with a desire to have Gentle Rain monitor their site throughout the season. Annual pricing is determined by the size of the system and the frequency of site visits.

Please contact our office for current service rates and to schedule a service call.

Spring Start-Up

Between March and May, we recommend our spring start-up service to get your sprinkler system up and running for the season. We will check all the components to ensure your system is fully functional for the watering season. This service includes:

Scheduling your spring start-up depends on the weather conditions and your individual watering needs. Please contact us early to schedule this service as spring is our busiest season. If you would like your system started by a certain date, we recommend that you contact us a few weeks before so that we can better accommodate your request.


Although we typically enjoy mild winters in Hampton Roads, we still experience freezing temperatures. Consequently, your irrigation system must be shut down to safeguard against major freeze damage. Our winterization service includes:

Because the timing of the arrival of freezing weather varies from season to season, we recommend winterization sometime in November each year.

Backflow Testing

All municipalities in the Hampton Roads area require that all irrigation systems that use city water undergo periodic "backflow testing" to protect the drinking water supply. Your city/town administration will send you a reminder notification, and you usually have 30 days to have the test performed. Gentle Rain is certified by the state of Virginia to test your backflow preventer and report the test results.

System Alterations

If you've made changes to your landscape, it's a good idea to have us review the design of your current irrigation system in order to recommend enhancements that will meet the needs of your lawn and plants in the most efficient manner. From a simple head change to the addition of entire zones, our technicians will work with you to optimize turf and plant coverage.