Over the years, we have had the opportunity to deal with many businesses. With each business, problems arose because they failed to do the job in a timely and professional manner. You have been an exception!
Your office staff was superb in communicating with us and keeping us informed. Your installation crew did a wonderful job - you couldn't even see where they had run the lines. Never before have we been treated in such a professional manner.
You can rest assure that we will pass on our "good treatment" to all our friends.
Thank you for renewing our faith that some businesses do care!
Patsy, Peggy and Judy
P.S. We now want to do the front yard!
Over the years, we have had the opportunity to deal with many businesses. With each business, problems arose because they failed to do the job in a timely and professional manner. You have been an exception!
Your office staff was superb in communicating with us and keeping us informed. Your installation crew did a wonderful job - you couldn't even see where they had run the lines. Never before have we been treated in such a professional manner.
You can rest assure that we will pass on our "good treatment" to all our friends.
Thank you for renewing our faith that some businesses do care!
Patsy, Peggy and Judy
P.S. We now want to do the front yard!
Thank you so much for the wonderful service I received. I have dealt with four companies since the middle of June on this pump, well and irrigation system and you called me, returned calls and arrived when expected, the only company that did so. Customer service is very important for return and future business and as there is very little of it anymore, a company that has it deserves a word of praise! You all have been great!
Sincerely,
Kathryn T.
My sincere thanks for you prompt and professional attention to my recent "pre-wedding reception and grass growing emergency". Mike and Charles worked efficiently to correct several major problems, and at the end of much digging in both the grass and flower beds, I could hardly see their tracks.
It has been a pleasure to deal with Gentle Rain over the years. You should be proud of your excellent reputation.
Sincerely,
Joe F.
I rarely write this kind of letter because there seems to be few opportunities. Please accept my deep appreciation for an outstanding irrigation system installation. From my first contact with you to the final testing and adjustments of the system, I have been very pleased.
The high degree of professionalism and pride of workmanship exhibited by you and your excellent workforce are rarely seen. As a reitired Naval Officer, I am well qualified to identify high morale, attention to detail, and the various other qualities that make up an outstanding crew. Your employees are a credit to you and to the American work ethic that is so rarely seen nowdays.
I would be honored to have my name on your list of satisfied customers who are given as a reference to potential customers.
Thank you once again and I wish you and your firm continued success.
Sincerely,
Judd M. (Virginia Beach, VA)
Thank you so much for the wonderful service I received. I have dealt with four companies since the middle of June on this pump, well and irrigation system and you called me, returned calls and arrived when expected, the only company that did so. Customer service is very important for return and future business and as there is very little of it anymore, a company that has it deserves a word of praise! You all have been great!

Sincerely,
Kathryn T.
My sincere thanks for you prompt and professional attention to my recent "pre-wedding reception and grass growing emergency". Mike and Charles worked efficiently to correct several major problems, and at the end of much digging in both the grass and flower beds, I could hardly see their tracks.
It has been a pleasure to deal with Gentle Rain over the years. You should be proud of your excellent reputation.
Sincerely,
Joe F.
I rarely write this kind of letter because there seems to be few opportunities. Please accept my deep appreciation for an outstanding irrigation system installation. From my first contact with you to the final testing and adjustments of the system, I have been very pleased.
The high degree of professionalism and pride of workmanship exhibited by you and your excellent workforce are rarely seen. As a reitired Naval Officer, I am well qualified to identify high morale, attention to detail, and the various other qualities that make up an outstanding crew. Your employees are a credit to you and to the American work ethic that is so rarely seen nowdays.
I would be honored to have my name on your list of satisfied customers who are given as a reference to potential customers.
Thank you once again and I wish you and your firm continued success.
Sincerely,
Judd M. (Virginia Beach, VA)
Please thank your crew for their very professional work. I look forward to a continuing relationship and will avail every opportunity to recommend your company.
Sincerely,
Bill E.
It has certainly been a pleasure doing business with you. I've always reserved the term "Professional Job" as the highest compliment, and that"s what you do. Your entire team was just great, and you set the standard with your personal attention to quality, detail and friendliness. Thanks.
Sincerely,
Diane & Frank M.
It is a pleasure to do business with you. The crew which worked in my yard was outstanding and a credit to your company.
Sincerely,
John C.
I wanted to let you know how pleased we are with our well and sprinkler system. More importantly, we want you to know how impressed we were by the professionalism of the installation crew and how helpful and polite they were. I also wanted to let you know that your staff in the office has been a pleasure to deal with every time I call your office.
Phil & Cheryl P.
I wanted to let you know how pleased we are with our well and sprinkler system. More importantly, we want you to know how impressed we were by the professionalism of the installation crew and how helpful and polite they were. I also wanted to let you know that your staff in the office has been a pleasure to deal with every time I call your office.
Phil & Cheryl P.
I just wanted to take a moment to thank you for the professional manner - once again - in which you did our backyard.
With the rain we received and the wet conditions you had to work in, I was pleasantly surprised at the neat and clean job you did.
We would be most happy to act as a reference should you ever need one.
Sincerely - and thanks again,
Al L.
You did a wonderful job and I am so pleased. I had heard you were the best. Know that I think you are the Best!
Thanks,
Bill O.
As a new customer, I want to express my thanks for an outstanding by your crew and the overall lead by Charlie.
I recently finished a construction project requiring significant changes to our irrigation system which your crews completed.
They worked hard, were very professional and listened to customer input and desires to ensure a smooth working system.
My overall irrigation system is very much improved. Please pass on my appreciation to your men.
Gordon B.
We recently contacted Gentle Rain about having an irrigation system installed in our yard. They were very quick to respond and set up a time to meet with us and discuss our project. Ben took the time to walk us thru the job and explain to us what the process would entail. We decided to use this company and we would HIGHLY recommend to anyone looking to have an irrigation system installed utilize this company. Everyone from the installers to the office personal went above and beyond to help complete our project. Thank You Gentle Rain, you have a customer for life!
- Jeff G.
Gentle rain did a great job on my sprinkler system . Ben was a very responsive anytime I text him or had a question. Also price was fair for what i had done
-Tony A.
Chris took excellent care of my system... never worked better, and I never understood some of things it did until he corrected them. Oh and the best part... less than an hour and he had it working better than ever. Highly recommend them.
Incidentally I called another sprinkler company at the same time as Gentle Rain, they never called me back or emailed me to follow up. And businesses wonder why they aren't growing... hello? If you have a sprinkler problem... call Gentle Rain! (this is not a solicited review) Thanks BK
- Bill K.
Incredible job, meticulous workers, planning, planting and end project using boulders and natural environment truly amazing.
- Glenn S.
I have used Gentle Rain for my last three homes for irrigation and they are the best at the beach. Bill French knows how to treat his clients. First class service.
- Don M.
We recently contacted Gentle Rain about having an irrigation system installed in our yard. They were very quick to respond and set up a time to meet with us and discuss our project. Ben took the time to walk us thru the job and explain to us what the process would entail. We decided to use this company and we would HIGHLY recommend to anyone looking to have an irrigation system installed utilize this company. Everyone from the installers to the office personal went above and beyond to help complete our project. Thank You Gentle Rain, you have a customer for life!
- Jeff G.
Gentle rain did a great job on my sprinkler system . Ben was a very responsive anytime I text him or had a question. Also price was fair for what i had done
-Tony A.
Chris took excellent care of my system... never worked better, and I never understood some of things it did until he corrected them. Oh and the best part... less than an hour and he had it working better than ever. Highly recommend them.
Incidentally I called another sprinkler company at the same time as Gentle Rain, they never called me back or emailed me to follow up. And businesses wonder why they aren't growing... hello? If you have a sprinkler problem... call Gentle Rain! (this is not a solicited review) Thanks BK
- Bill K.
Incredible job, meticulous workers, planning, planting and end project using boulders and natural environment truly amazing.
- Glenn S.
I have used Gentle Rain for my last three homes for irrigation and they are the best at the beach. Bill French knows how to treat his clients. First class service.
- Don M.
Address: 528 Central Drive, Suite 101 Virginia Beach, VA 23454